Greenheart Organic Farms Trading LLC Terms and Conditions

By submitting an order on our website you are agreeing to these Terms and Conditions; please read them carefully

1. The www.greenHeartuae.com website is operated by Greenheart Organic Farms Trading LLC (hereby referred to as ‘GreenHeart’) and the purchase of goods from this website is governed by these Terms and Conditions.

1.1. The website policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Customers are encouraged to frequently visit these sections in order to be updated about the changes on the website. Modifications will be effective on the day they are posted.

2. Purchase Contract

2.1. GreenHeart will confirm acceptance of your order. This will be done by email to the email address you have provided us with.

2.2. Customers must be 18 years or over. Minors/under the age of 18 shall not register as a User of the website and shall not transact on or use the website.

3. Prices and Delivery Charges

3.1. The price you will pay will be the website price at the time you placed or edited your order, subject only to any inadvertent technical error for which we will not be liable.

3.2. When items are ordered by weight or volume, you will be charged for the actual weight or volume supplied. For this reason the prices shown on your order confirmation email and your order on the website, are considered guide prices only. The actual price will be calculated when your order is ‘harvested’.

3.3. The price of the goods does not include a charge of delivery if the total is over 75Dhs. Dubai delivery charge of 20Dhs applies to orders below 75Dhs. Abu Dhabi delivery charge of 30Dhs applies to all orders regardless of total amount.

4. Promotions

4.1. GreenHeart may from time to time make promotional offers on the purchase of goods through our website. In this event the terms of any such promotional offer will be subject to these terms and conditions.

4.2. GreenHeart may change the terms of any promotions, or withdraw them altogether, at any time and without prior notice.

4.3. Refunds given on any purchase subject to a promotional offer will be given on the terms of that promotion and the promotional price.

5. Methods of Payment

5.1. Payment can be made by cash on delivery to the driver, or by Credit Card via our website. We accept payments online using Visa and MasterCard credit/debit card in AED.

5.2. GreenHeart reserves the right to terminate our agreement with you if we are refused authority for payment at any time.